Returns & Exchanges

At Caseoh Merch Store, we want to ensure you are completely satisfied with your haul. If your items aren't the perfect fit, you can return or exchange any unworn and unwashed merchandise within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all tags are attached and the products are in their original condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or ship out your exchange within 5-7 business days.